1. Introduction

Picket Homes ("Picket," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our Chrome extension.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Property preferences and home search criteria
• Information about your co-buying partners or family members
• Financial information relevant to home buying (income range, pre-approval status)
• Communication history with our agents and team

Automatically Collected Information

When you use our website or Chrome extension, we may automatically collect:

• Device information (browser type, operating system)
• Usage data (pages visited, time spent on site, click patterns)
• IP address and approximate geographic location
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our buyer rebate and co-buying services
• Match you with qualified real estate agents
• Calculate and process buyer rebates
• Communicate with you about your home search and rebate status
• Send you relevant property listings and market updates
• Analyze usage patterns to improve our website and Chrome extension
• Comply with legal obligations and prevent fraud
• Send marketing communications (with your consent)

4. Chrome Extension Privacy

Our Chrome extension operates with minimal data collection:

• The extension only activates on Zillow property pages
• It reads publicly available property information (price, zip code) to calculate rebates
• Personal information is only collected if you voluntarily submit the lead capture form
• We do not track your browsing history outside of Zillow property pages
• Extension usage analytics (number of properties viewed) may be collected anonymously

5. How We Share Your Information

We may share your information with:

• Real Estate Agents: We share your contact information and property preferences with partner agents who will assist you
• Service Providers: Third-party vendors who help us operate our services (e.g., email providers, analytics tools)
• Legal Requirements: When required by law, court order, or to protect our legal rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

6. Data Security

We implement reasonable security measures to protect your information, including:

• SSL/TLS encryption for data transmission
• Secure database storage with access controls
• Regular security audits and updates
• Employee training on data protection practices

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing emails or disable cookies
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at hello@pickethome.com.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze site traffic and usage patterns
• Improve user experience and functionality
• Track marketing campaign effectiveness

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party sites (e.g., Zillow, Calendly). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: